Current Fox

Optimized malfunction diagnosis based on current measurement

Error in Electronic Devices

On average, ten percent of all mobile phones are returned by the customers to a service centre within the allocated period.
Parameters like the type of phone, the producer and the quality of production process decide this percentage.
These days the complexity of electronic devices is increasing, which means a reliable malfunction diagnosis is challenging to identify.

The phones in question are checked thoroughly by the service organizations whether they have a malfunction or not. Usually these service organizations find that the reasons behind customer complaints are simply problems with the mobile network, incorrect handling, a used prepaid card or locked SIM cards.

Already at the service acceptance in telecommunication stores or at the incoming components inspection of a factory, Current Fox can reduce the logistics investment.
Problems with software or the electronic system, as well as mechanism malfunctions are the most frequently breakdowns of mobile phones.


Effective malfunction diagnosis

Every electronic device has its own individual profile in terms of current consumption and transmission.

I-tec´s Current Fox is using this principle to detect malfunctions provide analysis and troubleshooting via current consumption evaluation.
The switch on procedure is a complex process and therefore it is difficult to identify defective components.

Whereas measuring instruments for the most part could only decide whether there is a malfunction or not, Current Fox is able to give a more detailed analyze. Deposited data also indicate which component is out of order.
The Current Fox is a powerful current measurement and diagnostic tool. It improves the fault analysis and product development process.

„Suitable to avoid NDF´s and to save costs.“

The debugging

The process takes place as follows:

1.) Current conduction measurement of the product in question
2.) Comparison to the golden device
3.) Automatic calibration of the points of origin
4.) Error report


The Current Fox test software creates a standardized reference, which compares the applied measuring instrument and type of phone.
To get a unit benchmark inside the affiliated gradient, Current Fox fits the graphs into position independently.

After all, the consumer is not interested in who is repairing their mobile phone, only that it is repaired and returned to them quickly and to their satisfaction. If the consumer is dissatisfied with the service, he might quit the business relationship.

„Excellent tool to verify malfunctions. Adaption is easy and quick.”

Minimizing expenses, time and technical support

Due to increasing pressure to reduce time and costs, it´s more and more important to quickly obtain reliable malfunction detection little interaction and technical support as possible.
Current Fox simplifies and reduces the user´s input and responsibility, to minimize any delays.
The tools can be easily handled even by laypersons, because it is easy to understand and performs several key steps on its own.

Typical use cases:

·         Current based functionality checks

·         Complaint verification

·         Device setup optimization

·         Standby current measurement

·         Filtering and routing

User friendliness

The composition and design of the tool is simple and intuitive. The main focus is the visualization and evaluation of the measurement result. The measurement starts with one click and the integrated auto scaling simplifies the handling. As soon as the desired measurement is finished, the values can be evaluated quickly with the integrated functions. The current consumption is shown in mAh.
The export option allows transferring the measured data to MS-Excel and Access.

„New, upgraded and simplified GUI.“

Equipment:

The Current Fox- hardware is connected to the defective device to be tested, instead of an accumulator. The Current Fox software analyzes the charging rate.
The tool consists of software running on a standard computer which is communicating via USB port to the Current Fox hardware adapter.
 

Typical areas of use:

·         Service center

·         Manufacturer fault analysis

·         Quality analysis

·         Research &development