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DIN EN ISO 9001 We are proud to announce that we have passed the certification according to DIN EN ISO 9001.Therefore, we are confident in our abilities to provide more quality and assurance in our attendance and proceedings towards our customers. Quality takes more than ever center stage. It is important to maintain a high level of quality in the international market. The acceptance given by the ISO certificate award demonstrates the conformance of international quality standards and therefore facilitates the two-way comprehension on both the national and international levels. The following three topics are our company´s main targets: Customer orientation: understand and listen to the customer needs Our aim is the customer´s benefit and satisfaction. In a permanently changing after sales market, we afford customer satisfaction, quality of delivery and a profitable cost position at the highest manner. The process management-methods are achieved by ISO 9001. Continual improvement: nobody is perfect On this note we continually analyze our customers´need just like our own processes to optimize them. For that purpose we transparent our processes as much as possible to make it measurable. A following comparison of target and actual performances, identifies the improvements in working procedures. Responsibility of the leadership: a decision for quality Every commitment to maintain quality standards depends upon the responsibility of each individual. This company philosophy, which is supported by all employees, is honoured by the certification ISO 9001. For that reason i-tec management aims to continually improve their quality standards. By reaching the ISO 9001 certification we can be sure, to offer our customer better attendances and, at the same time, reach an adjustment of quality standards with our company. Sincerely yours i-tec GmbH |
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